Vuori Heights Mercantile

Reviews for this Store

• June 13, 2026

  Helen K.

  1.0

  They were so unhelpful. The employee asked if she could help my husband then watched him look through sizes and just stood there. I also called the store before going and asked if they had a specific style and size and was told yes. When I went, they told me they confused two different styles and didn’t have the size I needed. I’m actually not that annoyed with the pants situation. But the employee just standing there staring and doing nothing while my husband looked through all the sizes was not great.

  Response from Vuori

  We’re truly sorry to hear about your experience, Helen. It’s disappointing to know that our service did not meet your expectations, especially when it comes to assisting customers effectively. We apologize for the mix-up regarding the styles and sizes, and for the lack of support from our team during your visit. Your feedback is valuable, and we will address these concerns to improve our service. Thank you for bringing this to our attention, and we hope you’ll consider giving us another chance in the future.

• May 4, 2026

  Jessica D.

  5.0

  Absolutely worth a stop! The staff here is incredibly friendly, helpful, and knowledgeable. I usually avoid retail and only shop online, but it is such a pleasant experience and environment in the store, that I highly recommend and will continue to frequent this outpost. Highly recommend.

  Response from Vuori

  Thank you so much for your wonderful review, Jessica! We're thrilled to hear that you had such a pleasant experience at our store. Our team takes great pride in providing friendly and knowledgeable service, and we're glad it made a difference for you. We appreciate your recommendation and look forward to welcoming you back soon!

• December 23, 2025

  Ryan H.

  5.0

• December 6, 2025

  Sherri O.

  5.0

  Amazing, fun, and incredibly knowledgeable team at this location! Phylea made my very first visit to Vuori truly special. She was so kind, patient, and helpful — I walked out feeling excited and taken care of. Thank you so much, and I can’t wait to come back!

  Response from Vuori

  Thank you, Sherri! We're so happy to hear that Phylea made your first visit to Vuori so special. Our team strives to provide a fun and welcoming experience, and we're glad you felt excited and taken care of. We can't wait to see you again soon!

• December 4, 2025

  tricia h.

  5.0

  Great product and wonderful staff! The manager Phoebe is a gem, Vuori is blessed to have her!

  Response from Vuori

  Thank you so much for your kind words, Tricia! We're thrilled to hear you love our products and had a great experience with Phoebe. She truly is a gem, and we're lucky to have her on our team. We appreciate your support and look forward to seeing you again soon!

• December 4, 2025

  Hannah S.

  5.0

  I've been to quite a few Vuori stores, but this one truly has the best staff!! They are friendly, helpful, and knowledgeable about their product. Thank you to Phoebe, Sarah, and AJ for all the help!!

  Response from Vuori

  Thank you so much, Hannah! We're happy to hear that you had a great experience. Phoebe, Sarah, and AJ will be stoked to know they made a positive impact. We appreciate your support and look forward to seeing you again soon!

• November 24, 2025

  Bob H.

  5.0

  The Staff in the location are excellent. Everyone was helpful and so cheerful. Such a fun a shopping experience.